Last Updated: [July 01, 2026]
At ORÉLIA BEAUTÉ, your privacy is important to us. We are committed to protecting your personal information and using it responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide when you:
- Place an order
- Create an account
- Subscribe to our newsletter
- Contact our Customer Care team
- Request an Atelier consultation
- Participate in promotions or giveaways
Information may include:
- Name
- Billing address
- Shipping address
- Email address
- Telephone number
- Payment information (processed securely through our payment providers)
- Order history
- Custom Atelier preferences and commission details
How We Use Your Information
Your information may be used to:
- Process and fulfill orders
- Deliver products
- Provide customer support
- Respond to inquiries
- Manage Atelier commissions
- Improve our website and services
- Send order confirmations and shipping updates
- Send promotional emails (only if you have chosen to receive them)
- Prevent fraud and maintain website security
Payment Security
ORÉLIA BEAUTÉ does not store your full payment card information.
Payments are securely processed through trusted third-party payment providers using industry-standard encryption and security protocols.
Cookies
Our website may use cookies and similar technologies to:
- Remember your preferences
- Improve website functionality
- Analyze website traffic
- Enhance your shopping experience
You may disable cookies through your browser settings; however, some website features may not function properly.
Marketing Communications
If you subscribe to our mailing list, we may occasionally send updates about:
- New collections
- Product launches
- Exclusive promotions
- Atelier announcements
- Special events
You may unsubscribe at any time using the unsubscribe link included in our emails.
Information Sharing
We respect your privacy.
We do not sell, rent, or trade your personal information.
Your information may only be shared with trusted service providers who assist us in operating our business, including:
- Payment processors
- Shipping carriers
- Website hosting providers
- Email marketing platforms
These providers receive only the information necessary to perform their services.
Atelier Commissions
For custom ORÉLIA Atelier projects, we may retain design information, measurements, customization preferences, sketches, CAD files, and production notes to complete your commission and provide future support if requested.
This information is treated as confidential and is never shared without your permission, except as required to fulfill your order.
Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While no online transmission can be guaranteed completely secure, we continuously work to maintain appropriate safeguards.
Your Rights
Depending on your location, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Withdraw consent where applicable
- Opt out of marketing communications
To exercise these rights, please contact us using the information below.
Children’s Privacy
ORÉLIA BEAUTÉ does not knowingly collect personal information from children under the age required by applicable privacy laws. If we become aware that such information has been collected, we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
ORÉLIA BEAUTÉ complies with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and respects the privacy rights of our customers worldwide.